Case Number: 11-0141

Consolidations

  • May 7, 2012

    It is my understanding that a rehearing was held before an Administrative Law Judge who is proposing that the approved 200% rate increase be allowed to be paid at a reduced amount over 3 years...It is also my understanding that the deferred amount be assessed after 3 years plus interest.
    Over the past 3 years my social security had NO increase for 2 years and an increase of 3.5% was approved for 2012. This is not even in the same ballpark as the 200% increase approved by the ICC.
    If the Administrative Law Judge order is approved, we will not only have to pay the 200% increase of our sewer/water bill, but now have to pay even more with the interest payment!

    I submit that the approved rate order be nullified and that Utilities Inc be required to re-submit their rate request in order that the commission staff can complete another due diligence on the rate request.

    All previous approvals of rate increases for other utilities in the State, such as gas, electric and communications, do not even come close to the 200% rate approved by the ICC.

    Les Larson

    Les J Larson
  • April 10, 2012

    Camelot utilities charges a flat rate of 76.85/mo. For wastewater service. Conserving water consumption does not remedy the burden of high bills.
    beverly hurum
  • March 30, 2012

    I believe that the rate incease is just rediculous! I've lived all over the country in my 72 years, and cannot believe that Utilities, Inc. was allowed to not only raise the rates by 300%, but also keep their base rate. Just rediculous. There are a lot of seniors in my area and I just don't know how we're going to afford it!
  • February 24, 2012

    This rate increase is outlandish and utterly unacceptable. When we moved into Camelot in 2001, we were surprised at the incredibly high cost for water and sewage, and at that time we knew no one outside of Camelot who was paying so much for these utilities--there was a great disparity even with the 2001 rates. So even though there supposedly has not been an increase since 1993, this does not justify the increase, because even “1993 rates” do not match the rates of friends in 2012. Plus, for some of my friends who pay less for better water, their bill includes garbage.

    To expect such high rates for poor water--even though its “quality” may squeak by low standards--is not right. My wife and I had the water tested in 2002 and learned of terribly high rates of radium--dangerously unhealthy--in the water, and, as a result, we invested in a reverse osmosis whole house system that cost a few thousand dollars, and even with this, within the past year our water tastes "bleachy," leaves spots, and at times smells bad. So I am paying more for something that has seemed to decreased in quality? That is poor business sense as much as it is poor consumer sense.

    I hope that this site serves as more than a comment blog that goes unheard and instead contributes to positive and necessary change, offering equitable water at an equitable cost to the consumer.

    Erik Borne
  • February 15, 2012

    When I can buy a brand new car, and the payment be less than my water bill, there's something wrong. It is absolutely absurd to charge so much. You will literally be robbing us and will single-handedly have a drastic effect on the way most of us live our lives. Looks like I'll be washing my clothes in the river now (the water is probably just as clean anyway).
    Robert Dahman
  • February 15, 2012

    I'd like to comment on the "testimony" made by Lena Georgiev from Camelot/Utilities Inc on 2/10/12.

    Are you kidding me Lena? Per her quote, if someone had "...a utility bill of $1,200 per year..."

    That would almost be acceptable...except maybe you should have "Utilidiots, Inc" show the ICC what they're REALLY charging homeowners. It's easily over $3,000 per year, or $250 & more per month each. NO ONE in the Chicago area pays that kind of money.

    This is so obscene! Can't the ICC do a simple comparison of normal bills for other homeowners in the Joliet area? Or even easier, how much do the people presiding over this case pay monthly for their water/sewer? Then you'd see how ridiculous the rates are. If they can't run their business in a financially sound manner, that's not our problem. At least don't let them have a monopoly over us. Let us have other viable options.

    Could you please make Utilities, Inc provide their annual reports & other DETAILED financial statements to the public, or at least to the ICC, so that we can see where they're spending our hard earned money so unwisely?

    Thank you...& PLEASE reconsider rescinding this obscene increase. It could be the death of what is currently a nice little neighborhood...& then Utilities, Inc won't have any customers...so they're kind of shooting themselves in the foot.

    Sue Shukstor
  • February 15, 2012

    This is concerning the tremendous water bill increase of 250% that our Camelot subdivision, of 230 homes, received for their February bill. One of the neighbors with 2 adults in the house, received a $525 water bill for February. The is causing a tremendous harship in our subdivision. Imagine what a family for 4 was billed for this month. We will never be able to sell our homes, and no one will buy a home in Camelot with this 250% increase in their water bill.

    Even before the new increase from Utility Inc, we were the highest in these similar size private utilities. The reasoning that Utilities Inc did not have a price increase since 1994, is not justified, based on our old rate still being the highest rate for similar size customer base water and sewer services. Water and sewer rates for larger customer based plants are ½ to 2/3 of our costs.

    Please reconsider this rate increase. We need your help.

    Barbara Jung
  • February 7, 2012

    you should be ashamed of yourselves. my parents live in this subdivision and for just the two of them their water bill was over $180 for a single month!! that is an outrage!! plus, the water is of the poorest quality i've ever seen. it's yellow and smells like chlorine. you can't drink it and it yellows anything that you wash in it. if youre going to rape your customers you should at least provide them with a superior product. this is pathetic and you better pray that there is no such thing as karma because what youre doing is highway robbery.
    SARA FAVORIGHT
  • November 9, 2011

    To Whom It May Concern: I am writing in reference to the Camelot Utilities, Inc. request for a water rate increase. The amount Camelot Utilities, Inc.is asking for is ludicrous. This would be a big hardship for us and a lot of other residents who live here. Why such a large increase...100%....really? This is ridiculous. In past years we have had problems with the water. Boil orders because the well water level was very low. We had to buy bottled water for drinking. Could not do laundry, unless you like your cloths a nice rusty color. This is a classic 'big business' trying to sock it to the 'little guy' We surely hope they do not get away with this. Please look at all aspects of this case and come to a decision that will be favorable for the residents of Camelot Woods. A 100% increase? NO WAY!

    Thank you

    Julian and Teresa Bachara
  • November 9, 2011

    I am a resident in the Camelot subdivision, where a 219% increase is being proposed to our water rates. Increasing our water bill to over $300+ per month would be financially devistating to us. As a wife of a union carpenter who is constantly on and off unemployment, I do not see how we could pay a water bill that high. to put it into perspective, to pay that ONE bill it would use up 1/4 -- ONE QUARTER -- of my husband's unemplyment benefits for the month. Money is tight as it is, and now we need to set aside 1/4 of my husband's reduced income to pay a flipping water bill -- instead of feeding our family, or using toward our mortgage payment to keep a roof over our heads. Don't even get me started on Christmas for my 4-year old. I do not know if anyone realizes this, but our water bills as they currently stand our pretty expensive to begin with. Our average water and sewer bill (no watering, or garbage service) is $140. When i mention this to other home owners, they are flabergasted. If our water bill is increased to the amount they are proposing, moving out of our home might imminent. which, in this market, is not something that makes me very happy at all. we are just making it as it is. i hope the ICC can look at the big picture, and REALLY see how it changes day to day lives of the people it directly affects. Why should a huge burden be put on the homeowners in one fell swoop. Why did the utility company do reasonable increases on a yearly basis. Maybe they woudlnt be in this predicament right now -- nor would the home owners. the whole thing is unacceptable. i cannot believe i may have to uproot my family because of a utility bill.
    Kelly Maiberger
  • November 9, 2011

    I am appalled at the thought that a utility can ask for the increase that Camelot Utilities has asked for. I have had a wage freeze for 3 years, how am I supposed to
    pay for a 300% higher water bill. Especially when I still have to buy bottled water
    to drink. The product they serve us is below average at best, I cannot run a bath and
    flush a toilet in my house due to the low water pressure. The water often smells of
    chlorine and is often cloudy. I am afraid to drink it. Our fire hydrants are lawn decorations, the fire department has to bring in a pumper truck if there is a fire because the tank Camelot Utilities has for the subdivision does not hold enough
    and the water pressure is too low. The recession has helped devalue our home prices
    and the higher water bills will just add to the reduction in our property values.
    If they did not run their business correctly it should not be paid for by us consumers.
    They need to tighten their belts and run a tighter ship. I understand their corporate profits have been hefty. Please deny their petition for this outlandish increase.

    Deborah Damon
  • November 9, 2011

    We strongly oppose the water rate increase for our neighborhood. We are having a hard enough time keeping up with what we have. We cannot afford an increase in water. We have a large family and our bill would be more astronomical than it already is.
    Debbie and Gary Sirek
  • November 9, 2011

    Camelot Utilities is attempting to hike water rates by 200% or more while consumers are still struggling to recover from the recession and facing tax and utility increase from all side. What are they offering to warrant such an excessive increase? Currently our water quality is so poor we buy bottled water for all our drinking needs. If I buy something in a store and it is poor quality I don’t buy it again. If it is too expensive I don’t buy it. In a free enterprise system most frugal consumers would leave this product on the shelf in place of a better, more cost effective product. What are our options with the water?

    This increase is a burden and unnecessary and we cannot afford it.

    Lynn & Bill Wright
  • November 9, 2011

    This increase in our water and sewer rates is absolutely out of control. This should NOT be allowed to occur.
    Leland Rieck
  • November 9, 2011

    This proposed rate increase is absurd. I have complained before about the quality and services we receive with Camelot Utilities. I do not understand why or how this substantial of an increase could be allowed. Homeowners are struggling already with the high cost of water & sewer in Camelot. It has always been high and the service and quality of water poor at best. Our family has to purchase water at the store because of the high sodium content in our water.

    Please do not allow this rate increase to pass through. I understand that with upgrades the utility company could need a reasonable increase. This is not!
    Sincerely,
    Tami Rieck

    Tamela Rieck
  • November 9, 2011

    I feel this rate hike will create a problem with many of the homeowners quality of life. Many of the homeowners in this area are on fixed incomes and many are, like most of Americans, just eeking by on a pay day to pay day budget. This increase will cause a rate shock to most and is just another straw that will break the backs of the middle class Americans.
    We need to feel that someone is looking out for us. The ICC needs to look after the needs of our community and be fair to all involved.

    Tom Huckaba
  • October 31, 2011

    Utilities,Inc. is seeking this outrageous rate increase buy doing bad business. They are holding this rate increase over ICC and Camelot Residents and our Lawyer Steve Becker has prove in with out a doubt they have NOT done any improvements to our water supply and NOR DO THEY DESERVE this rate increase. I would ask the ICC to REJECT this increase. I have moved in 9 years ago. Water taste is bad like they (Utilities inc. is covering up some thing) I am looking for your support to REJECT and support us Camelot Home owners in this urgent matter.
    Tim Dodge
    22311 waterford Ct
    Shorewood Il

    Tim Dodge
  • October 20, 2011

    I believe a 200+% utility rate hike is clearly, and as your Commission would describe "rate shock". I would describe it as nothing more than gouging consumers especially in this economy. Camelot is an aging community. Many residents are now on fixed incomes. I will be added to the fixed income group in the next 5 years. Having a water/sewer utility bill skyrocket this way is unsustainable for most fixed income families. I believe your Commission has an obligation to control utilities from this type of consumer gouging. I can understand modest rate increases as occurs with the other utility companies. Utilities Inc with its proposed 200+% increase is clearly irresponsible and shows a reckless disregard for its customers. I would expect that your Commission would reject Utilities, Inc proposed rate hike and require them to present a realistic justifiable request that does not gouge the consumer.
    David Taylor
  • October 20, 2011

    PART 1 of 2

    My name is Ryan M. Alm, 2012 Candidate for Illinois House of Representatives, District 86 (encompassing the cities of Joliet, Crest Hill, Elwood, Rockdale, Channahon and a small portion of Shorewood). The District runs right-up against The Camelot Homeowners Association subdivision. Not only am I a Candidate, but I’m also Joliet’s Precinct 3 Committeeman, a Certified Paralegal Professional with an additional 3-years of juris-doctorate law school education and close to 10-years of legal experience (both in criminal and civil law).

    I was contacted by the homeowners in this subdivision and would like to comment on this approximate 200-300% water/tax increase. I know currently as it stands there is a “proposed order” that knocks the rate increase (approximately) from 254%-Water/102%-Sewer, down to 213%-Water/89%-Sewer. This is still unacceptable. These people will suffer an extreme “rate shock.”

    I personally find this situation deplorable in today’s society and economy. The Camelot Homeowners Association is situated in Will County, and as such this County currently has around 10-13% unemployment. Further, the County has seen the highest foreclosures - higher than adjacent counties - for the past 5-years. In addition, the County, as well as the rest of the State of Illinois, has seen a 67% personal income tax increase and a recent City of Joliet sales tax increase which directly affects the citizen’s pocketbooks. A water/sewer rate increase of 300% would be devastating on the residents of Camelot Homes. They simply can’t afford this much “shock” to their pocket books. Justice is needed where inequality exists.

    According to the Illinois State Water Survey conducted by the Prairie Research Institute: "Water rates in most Illinois communities have grown over time, generally keeping up with the rate of inflation."

    A 200-300% increase does not keep with the rate of inflation. It shows corporate greed run amuck and a gross miss-management for failure to raise rates in an incremental fashion for over the past 20 years, all without testing and maintaining the quality of water for its customers!

    According to the June 2011 Food and Water Watch Report entitled "Selling Out Consumers" ... It states that "For-profit water companies usually hike household water prices after buying municipal water and sewer systems. Many companies employ an aggressive rate increase strategy to recoup their investment and boost profits, usually aiming for a new hike every other year. Over time, this can add hundreds of dollars to a consumer’s annual water bill."

    Camelot Homes and its residents are situated in unincorporated Joliet, but are still considered by many to be Joliet citizens. As such, even the city of Joliet (who operates their own municipal water), in 2011, effectuated a rate increase of 45% upon its citizens, but is nothing like the proposed “hike” against the citizens of the Camelot Homes. The City of Joliet rate increase was to increase the quality of the water for its some 100,000+ residents. However, in contrast, how can Utilities Inc. claim to need an egregious increase 200-300% against a residential population of just 200+ individuals and families, when the residents claim the water quality is so poor, and, the water quality hasn’t been “tested” by Utilities Inc. in well over 10 years!

    Mismanagement for 20 years, failure to keep with the rate of inflation and failure to test and maintain quality water are all poor reasons for the justification of a 200-300% rate increase on the “backs” of the Citizens. The “rate shock” to the citizens will, in-essence, “triple” their water bills, this is unacceptable and if I may quote a famous legal phrase “justice abhors inequality.” Many of these Camelot Homes residents are unemployed, on Social Security and have fixed incomes. Simply put, these citizens can not afford this rate hike. Please strike the proposed order in its entirety and instead replace it with a more fair and equitable rate of increase, after it improves its water quality!

    END OF PART 1 of 2

    Ryan M. Alm
  • April 28, 2011

    log # 511
    referred by Ag's ofc

    I am against the rate increase requested by Camelot Utilities.

  • April 28, 2011

    log # 515
    referred by AG's ofc.

    Camelot is requesting an excessive price increase, this is really hard to pay these increases on Social Security!

  • April 20, 2011

    #440

    Opposed to proposed water and sewer rate increases per ICC docket 11-0141

  • April 19, 2011

    I am opposed to the proposed water and sewer rate increase per ICC docket 11-0141
  • April 14, 2011

    Log # 410:
    referred from AG's ofc;

    Our sole provider of water & sewer service increased out rates by 150%. We as subdivision residents have no other choice for a provider. I would not have a problem with a 3% inflationary increase but I absolutely cannot afford the 150% increase that became effective in March of 2011.

  • April 13, 2011

    Log # 384:
    referred by AG's ofc.

    Opposed to proposed water and sewer rate increases per ICC docket 11-0141

  • April 13, 2011

    log # 394:
    referred by AG's Ofc

    Opposed to proposed water and sewer rate increases per ICC docket 11-0141.

  • April 12, 2011

    log # 293:

    I Disagree with proposed rate increase! Please deny proposed rate increase!

  • April 12, 2011

    log # 303:
    erferred from AG's ofc.

    Opposed to proposed water and sewer rate increases per ICC docket 11-0141

  • April 12, 2011

    log # 366:
    referred by AG's ofc.

    I am writing to you to complaint this company has now combined water with sewer so as to disguise the increase. I fee this is unfair and has put a financial burden on me and my family with such a drastic increase in my bill. I oppose the rate increase.

  • April 12, 2011

    cust's are against the rate hike for water and sewer. increase is 300%.
  • April 8, 2011

    Utilities Inc. has proposed a rate increase for our sewer and water which is a bit excessive. It is my understanding that the proposed increase will be around 300%. We are fighting this with everything we've got. We are a small commuinity that is tucked away and I feel a bit helpless. My husband has been out of work for quite a while and I know ours is not the only family struggling.
  • April 8, 2011

    #320

    Opposed to proposed water and sewer rate increases per ICC docket 11-0141.

  • April 8, 2011

    #331

    Opposed to proposed water and sewer rate increases per ICC docket 11-0141.

  • April 8, 2011

    #343

    Opposed to proposed water and sewer rate increases per ICC docket 11-0141.

  • April 8, 2011

    #349

    Opposed to proposed water and sewer rate increases per ICC docket 11-0141.

  • April 7, 2011

    Our water/sewer rates are already higher than the surrounding area with service that is not worth the price we pay. We have boil orders, low to no water pressure, and water that is not healthy to consume.
    This proposed increase is excessive and we can not afford it.

    Cheri Van Eck
    Camelot resident 7 years

    Cheri Van Eck
  • April 7, 2011

    i have not signed any agreement with this company. The amount of increase is not supported by improvements.
    George Lavicka
  • April 7, 2011

    I am opposed to this proposed water rate increase. Based on the information supplied to me, if I were to use the exact same amount of water this year as last year, with these new rates, I have estimated that this will be a 303% increase and over an additional $3,000 for the year for my household. If these rates are permanent, I will be paying that additional 3k year after year which doesn't seem to be fair from a consumer standpoint. Thank you for considering my concern in this proposed rate increase and ask that you deny such a larger increase.
    Donald Vrba
  • April 4, 2011

    The company is requesting a water and sewer rate increase. I am opposed to this proposed rate increase. Based on the information supplied to me, if I were to use the exact same amount of water this year as last year, with these new rates, I have estimated that this will be a 303% increase and over an additional $3,000 for the year for my household. If these rates are permanent, I will be paying that additional 3k year after year which doesn't seem to be fair from a consumer standpoint. Thank you for considering my concern in this proposed rate increase and ask that you deny such a larger increase.
  • March 23, 2011

    The water provider to Camelot is requesting to increase the water rates by approximately 3x the existing price. The cost for minimum water use now is approximately $80 a month. With the proposed rates it will increase to over $200. The requested rate increase is excessive and unwarranted. Please do not approve this increase.

    Thank you.

    Robert Aegerter
  • March 23, 2011

    This proposed increase is totally outrageous! How can a 300% increase be justified???
    Cheryl Rogowski
  • March 23, 2011

    I believe that the proposed rate increase by Camelot Utilities is excessive, in that it will triple our existing water rates and double our existing sewer rates. The service that we receive does not warrant these increases.
    Marcia Frowein
  • March 23, 2011

    Based on their poor performance to date, Utilities Inc. should not be granted a rate increase. The fire hydrants can not be used by the fire department because there is virtually no capacity to the system (confirmed by conversations with Troy Township firefighters). There has been no regular flushing of the fire hydrants and/or piping. Additionally, the water supplied to the houses is rusty/muddy and leaves a stain in the toilets. My "fixed" sewer charge is $81.26/bi-monthly bill while my actual water usage is very low(about 2500 gal/month). The sewage treatment plant looks like something from the 50's and I really doubt its efficiency in treating the sewage. In short, the residents are expected to increase this companies profits just a few years after they purchased the Camelot Utilities and they have done practically nothing to improve the services provided to the customers. In short, I and other fixed income persons are facing a massive increase that is nothing more than a profit grab by the company. Make them show their actual books about when they purchased the utility, what they have invested in improvements, and wwhat they are going to do with the increased profits before granting them an unfounded rate increase.
    Carey E Brown
  • March 23, 2011

    Rate increase can not be justifyed and home
    owners are being asked to pay for utility company
    incompetence.

    Joseph sleyko
  • March 23, 2011

    I oppose the water and sewer rate increases per ICC docket 11-0141.
    The proposed increase in rates is outrageous and needs to be denied. Homeowners cannot afford it. The rate increase not only triples the cost of water and sewer in our neighborhood but threatens the resale value of our homes.
    It seems like their profit at current rates is incredibly high and it is inconceivable that they would ask for an increase.
    We would like to see our rates go DOWN to a more acceptable rate.

    Steve Sumner
  • March 23, 2011

    The proposed increase is much to great - more than doubling what we are presently paying.
    marsha Hamilton
  • March 23, 2011

    It is no secret that the water/sewer fee as charged by Camelot Utilities for the Camelot subdivision has always been extremely high and has been since we moved here in 1985. It is amazing to me that a company that is the sole provider of a utility for a community could ask for over a 100% increase for services without providing either a substantially improved or more reliable service. If I went to my employer and stated that my performance for the past year has been average at best but that being said I demand a 300% raise, I suppose I would be looking for employment elsewhere.

    Please review Camelot Utilities proposal and judge accordingly.

    Thanks Dave Reynolds

    David Reynolds
  • March 23, 2011

    Water, water and not a drop fit to drink! Any rate increase is nothing short of corporate piracy. As a Camelot resident I pay an outside vendor monthly for water I feel will be safe for my family to drink. Repeated boil orders on a yearly basis, water pressure so low I cannot operate an applaince and run my kitchen tap at the same time. Fire hydrants that only serve our canine residents. Providing a service that is already poor at best and then asking for a rate increase of such magnatude is beyond what residents can bear. I would be glad to pay additional fees for upgrades and improvments to our substandard systems. How this increase would benifit the consumer is what is in question. The monopoly this company has on our communities vital water system should not allow them to increase our rates soley to improve their shareholders portfolios. So go ahead and raise the Jolly Rodger Camelot Utilities, I can see you for the pirates you are! 11-0141
    Dianne Simo-Peon
  • March 22, 2011

    I am opposed to ANY increase in our water/sewer rates.
  • March 21, 2011

    on-line complaint tracking # 0657:
    Utilities, Inc/Camelot Utilities, Inc has proposed to double our sewer and almost triple our water rates. These increases are offensive and unmerited. Please deny any increases that they have proposed.

  • March 15, 2011

    Water, water and not a drop fit to drink! As a consumer I feel any rate increase is nothing short of corprate piracy. Our quality of water here in Camelot beyond poor. We pay an outside vendor monthly for our drinking water, in addition to what we already pay to Camelot Utilities. Yearly boil orders, water pressure so low we cannot operate an appliance like the washing machine and run water from the kitchen tap at the same time. Fire hydrants that only serve our canine residents. This all beyond unacceptable as it is and are water rates are going to double? Any increase to our rates is questionable but, 200% or more for a service that is nothing short of second rate is inflated corprate greed. Show me how this money would be used to improve the system itself and not pad a shareholders portfolio and I will be glad to pay it! Do not allow this corperation's monopoly of our community water and sewer systems to force us to pay more what is already substandard service!
    Dianne Simo-Peon
  • March 15, 2011

    I am opposed to the water and sewer increases by Utilities Inc. One can only think why would any company charge an outrages increase other than for reasons of greed in these hard economic times with people out of jobs and taxes going up and home values going down, how much more can any of us take! . Our utility provider is deciding to go up almost (300) hundred percent on the water and sewer bill which has caused the Camelot community to protest this outrages increase and will seek out other terms nessurry to defeat this proposed increase. I will not be held hostage by these unrealistic price increases by Camelot Utilities Inc.

    Respectfully,
    Keith Tillman
    Homeowner
    Camelot Community

    Keith Tillman
  • March 15, 2011

    I oppose the water and sewer rate increases per ICC docket 11-0141. This rate increase defies the laws of what utility companies should be charging customers over a single period of time which is an increase over (300) three hundred percent.Keith TillmanResident of Camelot Sub-Division
  • March 15, 2011

    I am strongly opposed to any rate increase. 11-0141
  • March 14, 2011

    We have read the docket and the reasoning for the proposed increases and all items that are listed appear to be normal operating expenses. These expenses are covered by the normal monthly payments that the residents already make.

    An increase of 163% between water and sewer means that the "average" home will sustain an INCREASE of about $114 PER MONTH which will be PURE PROFIT for Utilities, Inc.
    Utilities, Inc. is ALREADY MAKING A PROFIT EVEN WITHOUT ANY INCREASE, so this appears to be a case of SHEER GREED.

    Please see this for what it truly is, and grant them ZERO increase.

    Mike Maher
  • March 14, 2011

    My name is Suzanne Basak. I am the Treasurer of the Camelot Homeowner's Association and have been a Board member for more than ten years. My family and I have also lived in Camelot for over twenty-five years. As the treasurer of the association, I am fully aware of the financial difficulties that face our community. We have homeowner's dues of forty-five dollars annually and usually face the fact that at least one fourth of our homeowners are unable to afford these meager dues. We have many homes in our neighborhood that are in foreclosure and many homeowners that have been unemployed over the last few years of this fiscal crisis. I understand that some form of increase needs to be extended to Utilities, Inc (Camelot Utilities), but the increase that the utility has requested is devastating to our community. Home sales in our neighborhood have been non-existant over the last three years and the requested rate increase would crush our future housing market. Please compare our proposed rates with rates in the neighboring communities and be fair in your judgements on our community. Thank you for your time and consideration.
    Suzanne Basak
  • March 14, 2011

    As a homeowner in the Camelot subdivision, the proposed increase in rates is outrageous and needs to be denied. For any company to ask homeowners to absord those increases is downright shameful. There is absolutely no way the ICC would allow a public utilities company (ComEd, etc.) to increase rates at that level and the ICC should not allow this to proceed from Utilities Inc. A more reasonable increase in rates might be expected but the level that Utilities Inc. is requesting is astronomical and overly burdensome. I find it difficult to believe that Utilities Inc. recently discovered the financial issues within the company that would justify such an increase. I can only hope that some sense of fairness develops within Utilities Inc. and they reconsider their proposal or that the ICC denies this unreasonable request. Thank you for your time.
    Mike Laken
  • March 14, 2011

    A rate increase of this percentage is just not sustainable.

    Camelot rates have always been higher, according to several neighbors that I talked with, than the surrounding area and the rates for other systems operated by Utilities Inc appear to be lower than Camelot.
    Utilities Inc appears to have the following before the ICC regarding rate increases
    Docket 11-0142 Lake Holiday Utilities Corp
    Docket 11-0059 Great Northern Utilities

    At the meeting held by the Camelot homeowners association at Leisure Lake on 3-2-11, I heard of one family that had a buyer for their home and the deal fell apart when the prospective buyers did their due diligence and found out about the rate increase. I heard this second hand and it may or may not be true, but I certainly could see that happening. Also I heard people say that for years the water pressure is too low, but in the filing there is documentation regarding the low water pressure and the documents clearly state the system does not support fire protection that the hydrants are there simply for flushing the system and system maintenance. This seems to be matter of fact and though quickly reading/skimming through all the documentation, there does not appear to be a plan to remedy this.

    The band aid approach to fix this system over the years does not solve the long term needs of the community. It would be prudent to see if it would be possible to connect with another community rather than pour money into a system that historically does not work. Maybe it is the wells depth or location that make this an economically unfeasible system to operate. Certainly just allowing this increase to go through would be harmful to the community. At the very least it appears that these rates do not following the age old adage of the prevailing rate

    Shorewood water $ 2.86 for 1000 gallons sewage $ 4.00 for 1000 gallons
    Plainfield water $ 4.24 for 1000 cubic feet Sewer $ 2.360 per 1000 cubic feet

    Personally my feelings are that after years of paying rates higher than the surrounding area, Camelot residents should be given a rate decrease as they have paid more than the prevailing rate for years.

    Best advice of the evening was to put a brick in the tank of your toilet to reduce the water consumed every time we flush. (THANKS PETE)

    Best Regards
    Wayne Koesema


    Wayne Koesema
  • March 14, 2011

    Having lived in Camelot for 10 years now I find it really very troubling that Utilities Inc has decided to pursue a triple digit rate increase. In these 10 years I have witnessed only repairs to broken aging pipes as needed. I drink only bottled water because of the bad taste and we have installed just about every water savings device made to cut the usage due to the high costs.

    Most of the articles I have read indicate that Utilities Inc specializes in providing water services where major utilities do not exist - and as we all know Camelot is a landlocked captive audience – faced with no other option. From 2001 it appears as though their customer base has not increased much from 235,000 customers to 300,000 in 2009 ……and without any new housing being built to further their growth and the bankruptcies of millions it appears they need to make this huge request – most likely to satisfy the shareholders in a very slow market.

    After some due diligence it was even more troubling to find that in May of 2001 - Utilities, Inc was purchased 100% by Nuon NV a large conglomerate located in Amsterdam for $400,000,000.00 dollars and at that time Utilities Inc confessed to making a $10,000,000.00 profit that year on sales of $64,000,000.00. The CEO and one of 400 investors at that time was James Camaren who upon the sale stated “It’s necessary to stay in the game, where you’re talking about trillions of dollars needed to go ahead and be a major player.”
    Wow number one – a major player……..not a water service provider but a major player……

    Nuon held onto Utilities, Inc until May of 2005 when they signed a definitive agreement to be aquired 100% by Hydro Star, LLC a subsidiary of AIG Highstar Capital II, LP. Highstar II is a group of private equity funds that invest in infrastructure related assets and business. The deal was closed in 2006. AIG had long considered water infrastructure as an attractive investment opportunity – per Win J. Neuger AIGGIG Chairman and CEO. Nuon realized a modest book profit on the sale ? An attractive investment opportunity ?
    Wow number two – not a water service provider - but an attractive investment opportunity. This is our life’s blood…….

    In December 2007 Utilities Inc had a press release indicating it had just completed a two year, multimillion dollar project - its largest capital project in its history……and get this - it had absolutely nothing to do with our water…..it was an Oracle/JD Edwards financial system….

    As of May 2009 Utilities Inc was called out as a “ Portfollio Company” of Highstar Capital.
    Wow number three – not a water service provider – but a portfolio company.

    This means our water is considered just an investment like gas, oil, gold, – and the investors need to realize a profit in about 3 to 5 years…..and it has been just about 5 years for Highstar II.

    Utilities Inc had proposed a similar rate increase for the Galena area last year – with a similar plea no increase since 1987 - the rate increase was reduced to a not so reasonable 38% level.

    The comments I have included above, made by executives involved with this entity appear to reflect the rather insensitive relationship with the customer. It would be interesting to find out if any of them utilize Utilities Inc to provide the water/sewer services – I doubt the same increases would be acceptable unless they are all shareholders.

    I would hope that this commision would act to deny this insensitive request.

    Glenn
  • March 14, 2011

    A rate increase of this percentage is just not sustainable.

    Camelot rates have always been higher, according to several neighbors that I talked with, than the surrounding area and the rates for other systems operated by Utilities Inc appear to be lower than Camelot.
    Utilities Inc appears to have the following before the ICC regarding rate increases
    Docket 11-0142 Lake Holiday Utilities Corp
    Docket 11-0059 Great Northern Utilities

    At the meeting held by the Camelot homeowners association at Leisure Lake on 3-2-11, I heard of one family that had a buyer for their home and the deal fell apart when the prospective buyers did their due diligence and found out about the rate increase. I heard this second hand and it may or may not be true, but I certainly could see that happening. Also I heard people say that for years the water pressure is too low, but in the filing there is documentation regarding the low water pressure and the documents clearly state the system does not support fire protection that the hydrants are there simply for flushing the system and system maintenance. This seems to be matter of fact and though quickly reading/skimming through all the documentation, there does not appear to be a plan to remedy this.

    The band aid approach to fix this system over the years does not solve the long term needs of the community. It would be prudent to see if it would be possible to connect with another community rather than pour money into a system that historically does not work. Maybe it is the wells depth or location that make this an economically unfeasible system to operate. Certainly just allowing this increase to go through would be harmful to the community. At the very least it appears that these rates do not following the age old adage of the prevailing rate

    Shorewood water $ 2.86 for 1000 gallons sewage $ 4.00 for 1000 gallons
    Plainfield water $ 4.24 for 1000 cubic feet Sewer $ 2.360 per 1000 cubic feet

    Personally my feelings are that after years of paying rates higher than the surrounding area, Camelot residents should be given a rate decrease as they have paid more than the prevailing rate for years.

    Best advice of the evening was to put a brick in the tank of your toilet to reduce the water consumed every time we flush. (Thanks Pete)

    Best Regards
    Wayne Koesema


    Wayne Koesema
  • March 14, 2011

    A rate increase of this percentage is just not sustainable.

    Camelot rates have always been higher, according to several neighbors that I talked with, than the surrounding area and the rates for other systems operated by Utilities Inc appear to be lower than Camelot.
    Utilities Inc appears to have the following before the ICC regarding rate increases
    Docket 11-0142 Lake Holiday Utilities Corp
    Docket 11-0059 Great Northern Utilities

    At the meeting held by the Camelot homeowners association at Leisure Lake on 3-2-11, I heard of one family that had a buyer for their home and the deal fell apart when the prospective buyers did their due diligence and found out about the rate increase. I heard this second hand and it may or may not be true, but I certainly could see that happening. Also I heard people say that for years the water pressure is too low, but in the filing there is documentation regarding the low water pressure and the documents clearly state the system does not support fire protection that the hydrants are there simply for flushing the system and system maintenance. This seems to be matter of fact and though quickly reading/skimming through all the documentation, there does not appear to be a plan to remedy this.

    The band aid approach to fix this system over the years does not solve the long term needs of the community. It would be prudent to see if it would be possible to connect with another community rather than pour money into a system that historically does not work. Maybe it is the wells depth or location that make this an economically unfeasible system to operate. Certainly just allowing this increase to go through would be harmful to the community. At the very least it appears that these rates do not following the age old adage of the prevailing rate

    Shorewood water $ 2.86 for 1000 gallons sewage $ 4.00 for 1000 gallons
    Plainfield water $ 4.24 for 1000 cubic feet Sewer $ 2.360 per 1000 cubic feet

    Personally my feelings are that after years of paying rates higher than the surrounding area, Camelot residents should be given a rate decrease as they have paid more than the prevailing rate for years.

    Best advice of the evening was to put a brick in the tank of your toilet to reduce the water consumed every time we flush. (Thanks Pete)

    Best Regards
    Wayne Koesema


    wayne koeseme
  • March 14, 2011

    We also think Camelot Utilities rate increase is MORE than excessive, especially in light of the fact that there has been no explanation of why the hike is warranted. Unfortunately, the utility company is aware that other water sources are nearly impossible for us to obtain. The rate increase proposed would present a real problem for families of any size to continue to pay. We must stay vigilant and do what we can to keep this issue on the table. Talk to all of your neighbors and encourage everyone to get involved! The current service and infrastructure certainly do not warrant these proposed prices.

    Dan and Michelle Fennell

    Dan and Michelle Fennell
  • March 14, 2011

    I am shocked by our water company's attempt to raise our bill so much. I am extremely disappointed by all of this. I hope it does NOT get approved!
    Karen Medlin
  • March 2, 2011

    I personally appalled at the rate increase that Camelot Utilities is trying to get. We have lived here in Camelot for 16 years and this is not their first rate increase. When this company took over the water system here they knew what they were getting, but they obviously don't belive in improving their infrastructure. When my neighbors house burned down 9-10 yrs ago, I asked the fire chief why they didn't use the hydrant on the side of my driveway. He told me that if they pumped a thousand gallons to fight the fire, Camelot would be out of water for days as Camelot had no large storage tanks holding large quantities of water so they have to bring in tanker trucks. ComEd just got turned down by the Commerce Commission for trying the same kind of thing, a 10% increase for ten years straight for improvements to infrastructure. Preventive maintenance, repairs, and improvements of infrastructure is a cost of doing business. Look at their list of lawyers and administrative personal and you will see where the money goes. Hopefully the ICC will look at it the same way as they did with ComEd. I also filed my own complaint with the ICC. I can't make tonights meeting but I did sign the petition at Millie Dodge's home and encourage everyone to do the same.
    Tim Nealey
  • March 2, 2011

    I can certainly understand the need for a rate increase to improve our water and sewer conditions in Camelot however I cannot understand how any company could possibly PROPOSE an increase of 141%.

    Based on my last year's bills, my average monthly cost for water and sewer was $54.75. With the proposed increase, my average monthly cost would have been $131.95! My household has ONE income. My salary has been frozen for the past two years.

    Because our subdivision has no other source for water and sewer it is impossible to go somewhere else because we are unhappy with the rates. If Utilities Inc. needs a rate increase (which they most likely do based on the letter we received), perhaps consideration should not only be given to the amount of the increase they are requesting but they should also consider spreading it over the course of the next few years. Please keep in mind the state of the economy at the present time as you consider this request.

    BOBBE MARION
  • March 2, 2011

    I can certainly understand the need for a rate increase to improve our water and sewer conditions in Camelot however I cannot understand how any company could possibly PROPOSE an increase of 141%.

    Based on my last year's bills, my average monthly cost for water and sewer was $54.75. With the proposed increase, my average monthly cost would have been $131.95! My household has ONE income. My salary has been frozen for the past two years.

    Because our subdivision has no other source for water and sewer it is impossible to go somewhere else because we are unhappy with the rates. If Utilities Inc. needs a rate increase (which they most likely do based on the letter we received), perhaps consideration should not only be given to the amount of the increase they are requesting but they should also consider spreading it over the course of the next few years. Please keep in mind the state of the economy at the present time as you consider this request.

    BOBBE MARION
  • March 2, 2011

    Camelot Utilities, Inc. is not a non-profit organization. Therefore we can assume that they are making money each year. If this is true, then why would they need a 300% increase? Is the money needed for their parent company, Utilities Inc., to bankroll their expansions? Is the money needed for their parent company to cover losses due to declines in revenues due to foreclosures? If money is needed for a major overhaul, is it possible for a one-time assessment to cover the expense? There are many questions that need to be answered before a rate increase is granted to Camelot Utilities, Inc.
    James Militello
  • March 2, 2011

    We have complained numerous times to the water company over the quality of the water. There is often a strong smell & taste of chlorine in the water and when we call to inquiry about the reason and safety the only explanation given is that our house is close to the water treatment plant. We already pay high charges and we still buy our drinking water because we are unsure of the quality of the water. Now Camelot Utilities want to triple or quadruple our rates because their profit margin isn't high enough. As long as the company is making a profit and have no planned system upgrades they should not be allowed to raise our rates at all. Like many others in recent years we have experienced a significant reduction in income and a rate increase at this time is unnecessary and a great burden.
    Lynn & Bill Wright
  • March 2, 2011

    My concern is why such an exorbitant increase in rates. While Camelot Utilities, Inc. has cited increase in costs for various items, one has to wonder how they could not have foreseen these costs earlier. As a resident who has paid over the area average for water service, I would like to be assured that the increases are not simply for neighborhood expansion or the result of mismanagement by Camelot Utilities, Inc.
    Linda Weis
  • March 2, 2011

    Camelot Utilities proprosed rate increase is an outrageous amount. Homeowners cannot afford a sudden increase in one bill by 100% - 300%. For a company to suddenly realize that it needs a budget increase of $299,000 in one year indicates that there are accounting issues and leads us to believe that they need the funds for new construction or mis-management of funds. If that is the case, we as the consumers should not be held liable. Camelot Utilities, Inc. states that the reason for such a large rate increase is due to the fact that they have not raised rates in 17 years. We understand that their cost of operations have increased and some of that needs to be passed on to us, but not at such a sudden and steep increase. Consumers should be shown an itemized listing of how the money is going to be utilized prior to any authorized rate increase. If they can show a legitimate budget increase then a graduated rate increase should be imposed. In this time of economic crisis, it would be considerate of Camelot Utilities, Inc. to show some compassion to its consumers.
    Ryan and Kathryn Kittler
  • March 2, 2011

    Camelot Utilities has proposed a rate increase that not only triples the cost of water and sewer in our neighborhood but threatens the resale value of our homes.

    There are only two people that reside in our home and the average cost of water is $100.00 per month. This amount is already excessive, even for a private provider.
    Imagine the cost elevating to $300.00 per month for the same service. Suddenly this utility is unaffordable and will certainly persuade new buyers to look elsewhere.

    I also feel that further explaination from Camelot Utilities is needed. What is their intension to warrant such an increase. Certainly the price of all the nations goods and services are increasing at a staggering rate. I just did not expect our water service to be at the head of the line.

    June Nilles

    June Nilles
  • March 2, 2011

    We pay the highest rates for sewer and water than anyone I know of that do not live in camelot. And you want to raise them. There is just my wife and me in our home and our rates are still much higher than a family of five in any other location. We pay about 140 dollars every bill and if this increase goes through it would be 300 dollars and more every bill. You've got to be kidding me.
    Rick rogowski
  • March 2, 2011

    A 400% percent price increase? Try to take that out in the street in any other business and see how long you live. I'm in business and even though my costs continue to rise, I do the best I can not to raise prices. But that's the perils of the free market I accept. If I were the only option MY customers had, I wouldn't have to worry about market pressures. If my services were piped into my customer’s buildings and I owned the pipes, life would be a breeze.

    The ICC must remember that consumption of water is a primary function necessary to sustain life. More than 42 million Americans rely on private water well systems for drinking water and other uses according to a 1999 survey. This unfortunately make us ripe for rip off by private"water companies" many of which are hedge fund operated. For them, water is the new oil. Like oil companies, they obtain ownership of a public commodity for the mere cost of pumping out of the ground.

    Corporations like Utilities, Inc operate under the premise of supply and demand to maintain service, but their demand for money is completely out of line with what they supply. Make no mistake, privately owned water utilities will charge what the market can bear, and spend as little as they can get away with on maintenance. Other commodities are subject to the same laws, of course. But with energy, or food, customers have options: they can switch from oil to natural gas, or eat more chicken and less beef. There is, however, no substitute for water.

    No public utility anywhere prices water based on how scarce it is or how much it costs to deliver. But we're not protected by a government entity unless the ICC does the right thing.

    For people on fixed incomes, the rate increases requested by Utilities, Inc. would be devastating. For people who already use water responsibly, the only thing they can possibly change would be to not water their lawns. As I consider lawn watering an irresponsible use of water, I can’t cut anywhere.

    Many people have nothing to spare. People, everyday, are already having to make hard choices between medical costs and food, gas in the car or heating and cooling of their homes. The basic human need for water cannot and must not be added to this list.

    ICC: Deny Utilities, Inc. the obscene rate increases the want and deny them again when they come back with the same thing in a different wrapper.

    Kencey
  • March 2, 2011

    We are outraged at the proposed rate hike for Camelot utilities ...we are paying a premium for 2nd rate conditions. Our fire hydrants do not work.

    Our rates are so much higher than what surrounding communities pay for water and sewage treatment. It seems like their profit at current rates is incredibly high and it is inconceivable that they would ask for an increase.

    We would like to see our rates go down to a more acceptable rate....we are not willing to pay these proposed increases.

    Daryl and Janine Downing
  • March 2, 2011

    I don't know how they can justify a price increase when there prices are already astrinomical. The price increase they are looking for is 3 times what I already pay. I know that a green lawn is a luxury but since we have lived here it was not an option because of the cost from Camelot Utilities.
    Rhonda Baran
  • March 2, 2011

    I wish my business could declare a 320% increase and get away with it!! How this could be happening, is very surprising and uncalled for. Here is a company that has shown improvement in their service but still is unreliable. Ask the camelot customers how many times we have been without water the last 20 years, or how many water mains have burst?! Read the water quality reports and see all the radon in the water. This company has alot of nerve asking for this huge amount of a water bill increase. Lets get real folks and ask for a considerably smaller amount. This will more than double our bills if they are granted this increase. It is unnecessary!
    Linda Hawkinson
  • March 2, 2011

    The rate increase Camelot Utilities is contemplating is an outrageous insult. In this day and age, families can barely put food on the table yet alone pay an amount of utility they are seeking. When we first moved to the subdivision in 1998, that was one of the issues that held us back from buying, the water and sewer rates, plus extra for garbage pick-up. We pay premium rates as it is for our utilities compared to any other subdivision in the area. They are higher than any other community or city in which we have lived. NOW they want to more than double the rate. Are they mad or just insensitive to the very own people that pay their bills and put food in THEIR mouths.
    camille Sumner
  • March 2, 2011

    I think the increase of 300% is unreasonable and I think the judge will see right through it. All families have been tightening their belts cutting back or cutting out almost all outside activities or entertainment just to stay within the family budget. I think the water company needs to cut back on their staff and their unnecessary spending like the rest of us. Again, I hope the judge sees right through it. If the water company would cut their own expenses, they wouldn't need us to fill in for their short comings. We already have the highest water bills in this county and probably other counties.
    Pamela Parenty
  • March 2, 2011

    While I understand there may be a need to raise the current water bill rates to reflect price changes that Camelot Utilities may be facing, the substantial 200% or more raise is RIDICULOUS and we will not stand for it. I do not want Camelot Utilities to think for a minute that they can force us into paying unfairly high prices because they think we have no other option. We will pull together and fight this proposal until it has reached a reasonable increase instead of a grossly inflated one.
    Daisy Austin
  • March 2, 2011

    My concern is why such an exorbitant increase in rates. While Camelot Utilities, Inc. has cited increase in costs for various items, one has to wonder how they could not have foreseen these costs earlier. As a resident who has paid over the area average for water service, I would like to be assured that the increases are not simply for neighborhood expansion or the result of mismanagement by Camelot Utilities, Inc.
    Linda Weis
  • March 2, 2011

    This is insane. Before I moved here from Burbank, IL my family of 6 was paying about $25 per month for water/sewer. I thought $100 per month was ridiculous. Camelot Utilities cannot possibly be running as efficiently as they should be. There was an article recently in the Herald News about Joliet's water/sewer rates increasing & residents revolting over it. And those prices were only going from $30 to $42 per month for seniors & from $54 to $75 for non-senior families. We're spitting distance to Joliet, maybe we can dump Camelot utilities & get service from Joliet or Shorewood. Just because Camelot Utilities thinks they have a monopoly over us, it doesn't mean they do. That's what the IL Commerce Commission is for...to prevent this sort of obscene increase. Thanks, I know the ICC will realize this for what it is. They ask for an obscene amount so that they can get a lesser obscene increase thinking that we'll be happy to oblige a 100% increase...but even a 50% increase is insane.
    Sue Shukstor
  • February 15, 2011

    This is an outrageous amount that they are proposing. 300% raise in cost of water and sewer service.
    Nancy Huckaba
  • February 15, 2011

    I would like to comment on the proposed water/sewer increase that the Camelot subdivision residents recently received. This proposed increase is excessive and will make it difficult for many residents to make their payments. The proposed rates are doubling and tripling in cost. Larger families who are not considered "average consumers" will pay even more. There was not a given reason for this increase. I do not want to pay for new utilities/equipment that will possibly pave the way for additional homes in our subdivision or newly built subdivisions. We have always paid a great deal for our water/sewer services...more than anyone in the area. I understand rate increases, but not the excessive amounts that are being proposed now. I would like to see why these rates are being raised to this amount and a forecast of how these funds will be used. I will urge every resident to make a comment and stay active with this proposal.
    Denise McEvilly
  • February 9, 2011

    this company has filed for a rate increase and want to raise the rates 200%. We are on social security and have not had a raise and cannot afford to pay more and want to protest the possible increase.
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